Frequently Asked Questions
Where are you located?
We have a private production facility in Medford NJ and Cape May Court House, NJ. If you’d like to schedule an appointment to meet and further discuss your project send us an email info@bilbryink.com, or give us a call 609.969.1133
What is the minimum order?
12 pieces is our minimum per design. Orders with complex printing and colors may be subjected to a 75 piece minimum.
How long will it take for my order to be finished?
Depending on your project, anywhere between 7-14 business days once the artwork has been approved and payment has been submitted.
Where can I pick up my order?
All orders may be picked up at our production facility from 9:00 am-3:00 pm Monday-Friday To set up an appointment for pick up, email info@bilbryink.com or give us a call at 609.969.1133.
What are your hours of operation?
Typically our hours are:
Monday-Friday 8:00 am-4:00 pm
Saturday-Sunday Closed
What forms of payment do you accept?
We accept most forms of payment, however, we charge an additional 3% to process credit card. PayPal credit card payments no fee.
What types of inks do you print with?
We primarily print with plastisol based ink. Upon request, we print with water-based or water-based discharge ink.
What types of brands do you have access to?
We have access to a wide variety of brand name items:
- LA Apparel
- American Apparel
- AAA Alstyle
- Gildan
- Next Level Apparel
- Hanes
- Bella+Canvas
- Fruit of the Loom
- Anvil
- Beimar
- Tultex
- Proline
- Shaka
- Independent TC.
- Cotton Heritage
Can the customer provide the garments?
No, we are not contract printers.
What are your art requirements?
Vector based artwork: Adobe Illustrator (*.AI *.PDF *.EPS).
Adobe Photoshop (*.PSD *.PDD *.EPS *.TIF) All Photoshop files must be of high quality and a minimum of 300 DPI.
If your artwork is hand-drawn or scanned make sure it is of high quality (300 dpi or higher) and scaled to the desired print size. Note: A lot of the time this type of artwork needs a little cleaning up to be acceptable for printing. If this is the case we will work on re-illustrating the image to the best of your preference.
If You Have a Textile Printing Need We’ve Got You Covered!
Call Us Today 609.969.1133